FAQ

Is 'stimulation' just another word for 'shock'?

No. We use a transcutaneous electrical stimulation (TENS) for correction; much different than a static shock. The stimulation shouldn’t be painful, but more of a way to get your dogs attention – like if someone was to tap you on the shoulder.

How is this different than other e-collar on the market?

BravoWalk responds to the dog's leash behavior, not a remote that you have to hold. BravoWalk sits more comfortably on your dog's neck due to our patented retractable electrodes.

Will it really work in one walk?

Experiences shared by customers range from BravoWalk working in one walk to a week to a month.  Our 30-day money back guarantee allows you to try BravoWalk risk free.

Do I need to say commands?

While the device will do all of the training automatically, it will not hurt to use basic commands with your pup. Praise is of course a great idea to help reinforce a job well done!

Will it hurt?

The BravoWalk delivers an annoying, but not painful stimulation to your pup when they continue to pull past the beep.

Is there a remote/controller?

No. The BravoWalk collar is designed to work without a remote.  

Is it waterproof?

No. The BravoWalk is water resistant (rain splatters are fine), but should not be submerged in water.

Will it work on long haired dogs?

The electrodes are designed to accommodate both short and long haired dogs. Function depends on position on neck and fit of collar. 

What if my dog gets stuck or caught on something while weaing the collar?

BravoWalk will automatically go into safety mode after a full cycle of feedback which is less than 20 seconds. In safety mode, no feedback will occur. Reset BravoWalk by simply holding down the button to choose operational mode. 

How long does the battery last?

When not in use, the BravoWalk can last up to 6 months. When using regularly you should recharge about once a week.

How do the electrodes come out of the device?

When your dog pulls on the leash, tension is applied to the collar causing BravoWalk to engage and the electrodes deliver feedback to your pet.  When the pulling behavior stops, BravoWalk disengages.

How do I return the BravoWalk?

The BravoWalk can be returned for a full refund or exchange within 30 days of original purchase.

Please send an email with your name, email, and date purchased to hello@bravowalk.com for assistance.

Where are you located?

We are based in Mooresville NC.